Legal
Terms of Use
Last updated: August 18, 2026
These Terms of Use (“Terms”) govern your use of the Actyra website and any products, resources, or services that link to these Terms.
Actyra is operated by PDE Media Partners LLC, trading as Actyra (“Actyra,” “we,” “us,” or “our”), a Florida limited liability company.
By accessing our website or purchasing or using a product or service that is governed by these Terms, you agree to them. If you do not agree, do not use the applicable website, product, or service.
1. About these Terms
These Terms apply to our website and to products or services that specifically incorporate them.
Some Actyra services are governed by additional agreements, such as a proposal, statement of work, order form, data processing agreement, or other written contract.
If a separate written agreement conflicts with these Terms, the separate agreement controls for the subject matter it covers.
2. Our services
Actyra provides services and products related to learning design, instructional quality assurance, course development, learning technology, courseware analysis, portfolio analysis, AI-assisted learning systems, and related consulting and software.
Our offerings may change over time.
Descriptions, examples, demonstrations, research, published runs, and other materials on our website are provided to explain our work. They are not a promise that every engagement will produce the same findings or results.
3. Service-specific terms
Individual Actyra services are governed by the documentation and agreements applicable to that engagement, such as a service description, proposal, statement of work, order form, master services agreement, or data processing agreement.
Those documents set out the scope, methodology, limitations, guarantees, deliverables, acceptance, and any other commitments specific to the service being purchased.
Nothing on our website, including service descriptions, pricing, examples, demonstrations, published research, or published runs, creates a guarantee or contractual commitment on its own.
4. AI-assisted work
Actyra uses artificial intelligence in parts of its work.
Depending on the service, AI may assist with research, analysis, instructional review, software development, content processing, synthetic learner simulations, or other tasks.
AI systems can produce incomplete, inaccurate, or inconsistent results. We do not represent AI output as infallible.
Where a service includes human verification, the scope of that verification is determined by the applicable service description or agreement.
Client content may be processed by third-party AI providers only under the data-handling arrangement applicable to the engagement. Additional information is available in our Data Handling documentation and, where applicable, the client's contract or data processing agreement.
5. Your content
You retain ownership of materials you provide to Actyra, including course content, documents, files, media, data, and other intellectual property (“Client Content”).
You grant Actyra a limited right to access, copy, process, transform, and otherwise use Client Content only as reasonably necessary to provide the requested services, operate the applicable product, comply with law, or fulfill our contractual obligations.
You represent that you have the rights and authority necessary to provide Client Content to us and authorize its processing for the applicable service.
We do not acquire ownership of Client Content simply because you provide it to us.
We will not publicly identify Client Content, publish it as a case study, or use confidential Client Content in marketing without permission, except where the material is already publicly available and our use is otherwise lawful.
6. Actyra intellectual property
Actyra retains ownership of its pre-existing and independently developed intellectual property, including its:
- methodologies;
- frameworks;
- software;
- source code not specifically transferred under an agreement;
- prompts;
- protocols;
- scoring systems;
- rubrics;
- templates;
- research methods;
- trademarks;
- branding; and
- other proprietary tools and materials.
Purchasing a service does not transfer ownership of Actyra's underlying intellectual property unless a written agreement expressly provides otherwise.
Where a product or program grants you permission to reuse particular templates, prompts, protocols, or other materials, that permission is governed by the license provided with that product.
7. Client deliverables
Ownership and licensing of custom deliverables are governed by the agreement covering the engagement.
Unless otherwise stated in writing, payment of all amounts due gives the client the right to use final deliverables created specifically for that client for its internal business purposes.
Pre-existing Actyra tools, methodologies, libraries, frameworks, and other background intellectual property incorporated into a deliverable remain Actyra property unless expressly transferred in writing.
8. Acceptable use
You may not use our website, software, products, or services to:
- violate applicable law;
- infringe another person's intellectual property or other rights;
- introduce malware or malicious code;
- attempt unauthorized access to systems or accounts;
- interfere with the operation or security of our services;
- bypass access controls or technical restrictions;
- impersonate another person or organization;
- use our systems to process information you do not have authority to provide; or
- use Actyra materials in a manner that violates an applicable license or written agreement.
We may suspend or terminate access when reasonably necessary to address fraud, security risks, illegal activity, material violations of these Terms, or threats to our systems or other users.
9. Accounts
Some Actyra products may require an account.
You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.
Please notify us promptly if you believe your account has been accessed without authorization.
10. Fees and payment
Prices and payment terms are those shown at the time of purchase or stated in the applicable proposal, invoice, order form, or agreement.
Unless otherwise stated:
- prices are in U.S. dollars;
- applicable taxes may be added;
- custom work outside the agreed scope may require additional fees; and
- work may be paused for overdue amounts.
Enterprise procurement terms, purchase orders, invoicing schedules, deposits, and milestone payments may be addressed separately in the applicable agreement.
11. Cancellations and refunds
Cancellation, rescheduling, and refund terms may vary by product or engagement and will be stated at the time of purchase or in the applicable agreement.
Except where a specific guarantee, refund policy, or applicable law provides otherwise, fees for services already performed are non-refundable.
Nothing in this section limits rights that cannot legally be waived.
12. Third-party services
Actyra products and services may interact with or rely on third-party platforms, AI providers, learning management systems, hosting services, payment processors, APIs, authoring tools, or other technologies.
Those services are operated by third parties and may be governed by their own terms and policies.
We are not responsible for changes, outages, discontinuation, or other actions of third-party services outside our reasonable control.
13. Standards and interoperability
Actyra works with standards and technologies including SCORM, xAPI, AICC, and cmi5.
A statement that a deliverable supports or uses a particular standard does not guarantee compatibility with every LMS, LRS, browser, implementation, configuration, or third-party system unless that compatibility is expressly included in the applicable scope of work.
Testing requirements and supported environments may be specified separately for an engagement.
14. Research and published materials
Actyra publishes research, educational materials, demonstrations, experimental work, and selected analyses.
These materials are provided for informational purposes. Research findings should be interpreted within the methodology, sample, assumptions, and limitations stated with the research.
Published experiments or analyses involving third-party public materials do not imply endorsement, sponsorship, partnership, or participation by the organization that originally published those materials.
15. No professional advice
Unless expressly included in a written engagement, information provided by Actyra does not constitute legal, regulatory, accounting, cybersecurity, accessibility, or other licensed professional advice.
You should consult an appropriately qualified professional when decisions require that expertise.
16. Disclaimers
To the extent permitted by law, the Actyra website and freely available materials are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or available.
Paid services are performed according to the commitments stated in the applicable service description or written agreement.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
17. Limitation of liability
To the maximum extent permitted by applicable law, Actyra and PDE Media Partners LLC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the website or services, including lost profits, lost revenue, lost business opportunities, or loss of data, except where such limitations are prohibited by law.
For paid services governed solely by these Terms, our aggregate liability arising from the applicable service will not exceed the amount paid to Actyra for that service during the twelve months preceding the event giving rise to the claim.
Separate agreements may establish different liability terms.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
18. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless PDE Media Partners LLC and its officers, employees, and agents from third-party claims arising from:
- Client Content you provide without the necessary rights or authority;
- your unlawful use of our services;
- your material violation of these Terms; or
- your infringement of another party's rights.
This section does not apply to the extent a claim results from Actyra's own unlawful conduct or where applicable law does not permit the obligation.
19. Confidentiality
Confidentiality obligations for client engagements are normally addressed in an NDA, statement of work, master services agreement, or other written agreement.
Submitting information through our website does not by itself create a professional, fiduciary, or confidential relationship beyond the privacy and data-handling obligations that otherwise apply.
Do not send highly sensitive or regulated information through a general website contact form unless we have agreed on an appropriate method for receiving it.
20. Privacy
Our collection and use of personal information is described in our Privacy Policy.
Additional terms may apply to client data processed as part of an engagement, including our Data Handling documentation and any applicable data processing agreement.
21. Changes to these Terms
We may update these Terms as our products, services, or legal requirements change.
The current version will be posted on our website with the date of the latest update.
Changes do not retroactively alter the terms of a separately executed agreement unless that agreement expressly allows them to do so.
22. Governing law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising solely under these Terms will be brought in a court of competent jurisdiction in Florida, unless applicable law requires a different venue or the parties agree otherwise in writing.
Separate agreements may contain different governing-law, venue, mediation, or arbitration provisions.
23. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
24. No waiver
A failure to enforce a provision of these Terms does not waive our right to enforce it later.
25. Entire agreement
For matters governed solely by these Terms, these Terms and any policies or additional terms expressly incorporated into them constitute the agreement between you and Actyra regarding those matters.
A signed contract, statement of work, order form, or other written agreement may supplement or replace portions of these Terms for a particular engagement.
26. Contact
Questions about these Terms can be sent to:
PDE Media Partners LLC, trading as Actyra
Florida, United States
Email: hello@actyra.com
Phone: +1 (407) 222-5432